Privacy Policy

1. Information Collection and Use

We collect and use personal information to provide and improve our logistics services. The types of personal information we may collect include:

  • Name
  • Contact information (email address, phone number)
  • Shipment details (origin and destination, description of goods)
  • Payment information (for billing purposes)
  • Information voluntarily provided via forms, surveys, or other interactions with our website and services

We may use your personal information for the following purposes:

  • To provide and maintain our logistics services
  • To communicate with you about your shipments and related services
  • To send you updates, newsletters, and promotional materials (you can opt-out at any time)
  • To process payments
  • To monitor and analyze website usage and improve our website and services

2. Data Protection

We employ security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

3. Sharing with Third Parties

We may share your personal information with:

  • Logistics partners and service providers to fulfill your shipment and logistics needs
  • Legal authorities if required by law or to protect our rights and safety
  • Other third parties with your consent

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our website. You can set your browser to refuse cookies, but this may affect the functionality of our website.

5. Links to External Sites

Our website may contain links to external websites. We are not responsible for the content or privacy practices of these sites. Please review their privacy policies when visiting external sites.

6. Changes to Privacy Policy

We may update our Privacy Policy to reflect changes in our practices and legal requirements. Any changes will be posted on this page, and the revised Privacy Policy will be effective immediately upon posting.

Terms of Service

1. Acceptance of Terms

By using our website and services, you agree to these Terms of Service.

2. Services Offered

We offer logistics services, including but not limited to:

  • Ocean Freight
  • Air Freight
  • Ground Freight
  • Customs Brokerage
  • Warehouse & Distribution

3. Quotes and Pricing

Quotes provided are estimates based on the information you provide. Actual prices may vary based on factors such as shipment size, weight, and destination. All prices are in VND, USD, EUR unless otherwise specified.

4. Payment

Payment terms and methods will be specified in the invoice. Failure to make payments may result in shipment delays or disruptions to services.

5. Liability

While we make every effort to provide accurate and timely logistics services, we are not liable for:

  • Delays or disruptions caused by factors beyond our control (e.g., weather, customs delays)
  • Loss or damage to goods during transit (we recommend insurance for valuable shipments)
  • Consequential or indirect damages

6. Intellectual Property

All content on our website is protected by copyright and other intellectual property laws. You may not reproduce, modify, distribute, or use our content without our permission.

7. Governing Law

These Terms of Service are governed by the laws . Any disputes shall be subject to the exclusive jurisdiction of the courts.